“What The Eff?” Wednesday: Ross Dress for Less
I shop at discount stores all the time – Marshalls, holla! T.J. Maxx represent! But I have been a little perplexed about my love for Ross Dress For Less because it just may be the worst retail store in the United States yet I still shop there on the regular. This week, I’d like to take some time exploring my inexplicable adoration for this store.
I have been to numerous Ross stores in New Jersey and Pennsylvania and the quality of the staff has been consistently terrible. The cashiers are usually rude and exceptionally unattractive. I swear I’ve never seen as many bad weaves outside of the hood as at Ross, except for maybe at the airport. The staff is not at all helpful when you’re looking for something and usually don’t announce when they’re about to take a break, which means that just when you think you’re about to be at the front of the line you’re suddenly told to get to the end of another one. I have been pushed aside by Ross shelf-stockers when looking for something in their section, and I have had a Ross staffer with a suspiciously similar body-type as yours truly swipe my clothes off of the fitting room rack to keep for herself, I just couldn’t prove it. On the day after the election, some African lady was all heated because she was being accused of having cut the line. This black cashier said to anyone listening “We got a black president and this mess is still goin’ on?!” The whole place turned into a brouhaha. No one who works there wants to work there, and it shows.
The Shopping Experience
Ross just started taking layaway again, and the last time I was in the store a lady was complaining to customer service because although she’d put money down on some items, there was no record of her deposit and the items were gone. There are dust bunnies EVERYWHERE in this store, and the dressing room is off the chain. Seriously, if you ever wanted to go into business selling broken hangers, bent pins, and plastic clips, just check out a Ross fitting room and you’ll have enough inventory to get rich. The bathroom is hit or miss, of course, as the sign above suggests. That is the sign on the outside of the bathroom at the Mercer Mall store. Once again, someone has taken the time to type a ridiculous passive aggressive notice filled with errors and unnecessary quotation marks! Of course the bathroom was smelling like hot garbage when I walked in, and of course the lady coming in after me thought I was the one who’d blown it up. Typical!
There is some great stuff at Ross but you have to watch your back big time. It’s not as bad as the notorious Jomar where my dad once bought a pair of warm-up pants with a glue-trap attached to one of the legs, but some of the clothes seem used or already worn. I once bought a box of ceramic bowls from Ross and although I checked each piece before buying the set, just as fast as the ride home two of them crumbled to smithereens right before my eyes. I’ve purchased “brand name” items from this store, only to get home and realize that they were clever imitations of real brands, with mock logos and all. The most ridiculous thing I’ve ever seen in a store was the “Shorty” cup pictured above. I SWEAR that I saw this in a real Ross, it was just before my WWTD days so I didn’t think to take a photograph of it, but this is the exact same one. At the time, I turned to another shopper to point out it’s ridiculousness but she didn’t seem too disturbed. I think she only thought a $15 bedazzled Pimp Cup with the word “Shorty” on it was absurd only because it was a plastic pimp cup with fake jewels. The shopper clientele at Ross is top-notch!
Why did I really write this post? Well, my birthday dinner is on Friday and I need a new dress. I went to TJ Maxx and they had nothing. Marshall’s had nothing. Even in a fancy fly move I went to Macy’s and they had nothing. But when I went to Ross I found 3 dresses under $20, each of them cute. Yeah one had some deoderant on it, and the other had a dust bunny attached, but they were really cute little no name items. I furnished my bathroom and kitchen with Ross stuff. They have a liberal return policy and we’re in a recession. Call me tacky if you like, but I will contiinue to brave the wilds of Ross Dress for Less for my bargains!